How to Cancel Your Planet Fitness Membership: A Step-by-Step Guide

Cancelling a gym membership can be a tricky process if you're unfamiliar with the steps, and Planet Fitness is no exception. While Planet Fitness is known for its budget-friendly memberships and welcoming environment, you may find yourself needing to cancel for various reasons—whether you’re moving, switching gyms, or simply adjusting your fitness routine. Whatever the case, it’s important to understand the cancellation process to avoid unwanted fees or complications.

In this post, we'll guide you through the steps to cancel your Planet Fitness membership, ensuring a smooth and hassle-free experience.

Why You Might Want to Cancel Your Planet Fitness Membership

There are several reasons why someone might decide to cancel their gym membership at Planet Fitness. These might include:

• Relocation: If you're moving to a new area where Planet Fitness is unavailable or not convenient.
• Switching Gyms: Maybe you’ve found another gym with better amenities or closer to your home.
• Financial Reasons: Cutting out a monthly gym fee could be part of a larger effort to reduce expenses.
• Fitness Routine Changes: You might prefer outdoor workouts, home fitness, or another form of exercise that makes the membership redundant.
• Health Reasons: If you are facing health challenges that prevent you from working out, cancelling may be the best option.

Regardless of the reason, it’s essential to follow the correct procedure to avoid any complications.

Steps to Cancel Your Planet Fitness Membership

1. Review Your Membership Agreement

Before proceeding with cancellation, it’s a good idea to review the membership agreement you signed when you first joined. Each location might have slightly different policies, and knowing the terms, fees, and conditions can help you better understand the steps involved. For example, certain memberships may have a minimum commitment period, and early cancellation could result in additional charges.

2. Determine Your Billing Cycle

Understanding your billing cycle will help you avoid unnecessary fees. Planet Fitness typically charges membership fees on a monthly basis, and cancelling just before your next billing date could save you from paying for an additional month. Also, be aware of any annual fees that may be charged if you're near your renewal date.

3. Visit the Gym in Person

One key thing to note about cancelling your Planet Fitness membership is that you cannot cancel online or via the app. Instead, the gym requires you to either visit your local Planet Fitness or mail a written cancellation request.

Here’s how to cancel in person:

• Visit the Planet Fitness location where you originally registered.
• Ask the staff for a cancellation form or request to cancel your membership.
• Fill out the necessary paperwork.
• Keep a copy of the form and ask for written confirmation of your cancellation for your records.

Pro Tip: If you’re unable to visit the gym in person, it’s a good idea to call ahead and check if your location has any specific requirements for membership cancellations.

4. Mail a Cancellation Letter (If Necessary)

If you're unable to cancel in person (perhaps you’ve relocated), you can also cancel by mail. To do so, follow these steps:

• Draft a letter to formally request the cancellation of your membership. Be sure to include your name, membership ID, and contact information.
• Address the letter to the Planet Fitness location where you signed up.
• Mail the letter using certified mail and request a return receipt for confirmation. This ensures that you have proof the letter was received.

It’s advisable to follow up with a phone call after the letter has been delivered to confirm that your cancellation request has been processed.

5. Follow Up on Your Cancellation

After submitting your cancellation, it’s important to follow up to make sure that the process has been completed. Check your bank or credit card statements to ensure that no additional charges have been made after you requested the cancellation. If you do notice any charges, contact Planet Fitness customer service or your local gym to resolve the issue.

Key Things to Remember

• Early Cancellation Fees: Some Planet Fitness locations require a 12-month commitment. If you cancel before your contract ends, you might have to pay an early termination fee. Double-check your agreement to be sure.

• No Online Cancellations: As of now, Planet Fitness does not allow members to cancel their membership online. You must either visit the gym in person or send a letter via mail.

• Annual Fees: Keep an eye out for the annual membership fee, which is typically charged once a year. If your annual fee is due soon, you might want to cancel beforehand to avoid being charged.

Final Thoughts

Cancelling your Planet Fitness membership might not be as simple as clicking a button, but by following the correct steps—whether visiting the gym in person or mailing in a cancellation letter—you can ensure a smooth process. Make sure to review your agreement, be mindful of your billing cycle, and keep a copy of any cancellation paperwork for your records.

Taking the time to understand the cancellation process will save you from unnecessary headaches and charges, allowing you to close this chapter and move forward with your fitness journey. Whether you're switching to a new gym or taking a break from memberships altogether, knowing how to cancel properly will give you peace of mind.

By following these steps, you’ll be well-equipped to handle your Planet Fitness cancellation without any issues, leaving you free to pursue the next steps in your health and fitness goals!